Transportes Turisticos Feraltar (Cancún)

Muy buena atención. Use el servicio de traslados a playa del carmen aeropuerto. Ida y vuelta perfecto puntuales a la vuelta. Impecable la combi. Un poquito demorado para salir del aeropuerto detalle a pulir en la búsqueda del pasajero pero lo recomiendo y lo voy a utilizar sin duda cuando vuelva.

Used to use this company all the time for transportation to Cancun hotels. This time they walked us over to a taxi cab and put us in it. If I wanted to take a taxi I didn't need them. I had paid for private transportation to our resort. On…

I have used them for several years and I am extremely satisfied. They wait for our delayed long distance flights. They have always picked us up on time at our house in Playa. One time - with extreme traffic going to Cancun airport— delay…

Estuvo bien. El servicio telefonico siempre estuvo muy amable y contastaban rapido, igual que por correo. Los unicos incovenientes fueron que al salir del aeropuerto nadie nos estaba…

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Our flight was originally delayed and then canceled resulting in an arrival a day later than expected. The company was very responsive to adjusting our delays and helped ease the stress of a change in travel plans. Our instructions for…

If there was a zero star option, I would give one. Booked services through United vacations and had issues from the start. Representative was not where they were supposed to be outside airport—they were sitting on the ground with the name…

We have used this service for years when visiting Cancun. This time on our return trip which I had confirmed via phone conversation 2 days prior our return trip to the airport transportation never showed up to take us back to the airport.…

On Mar 1, 2023, 8:40 AM - I have had a booking for transportation fro a home in Playa del Carmen to the Cancun Airport. I received a confirmation email from Feraltar and everything seemed OK.…

Needed to reach them to discuss flight change and now have reached them by email. They have responded quickly and will update this review again if they actually pick up us at the Cancun Airport tomorrow.…

Upon arrival I saw the representatives outside with my name posted. Smooth transition for my family of 6 from the airport to the resort. Our return pickup was excellent as well. The driver was at the resort promptly 3 hours before our scheduled flight.

This is the worst transportation company in Mexico. From Cancun to my hotel in Rivera Maya, they let me wait over 45 minutes and tells me that accidents have delayed their vans. The nightmare starts on the departure pick up. I have…

After using their services several times, this last time was a nightmare. South of Playa was our resort. The pickup was late, and there was nothing to drink in the suv. He stopped at a 7/11 type convenience store without us asking him to…

Les comparto mi experiencia. Soy otra victima de esta empresa que te cobra por un servicio que luego no ofrece y además trata violentamente a sus estafados (El chofer NOVELLO es una persona violenta). Luego de un vuelo de 9 hs llegue a…

Una estafa total, agendé un round trip desde el aeropuerto de Cancún hacia playa del Carmen y nunca llegó el servicio en el viaje de regreso, por poco pierdo el vuelo. Todo lo que me dijeron es que el viaje fue marcado como "no show" y que…

I have used them for 7 trips to Mexico the last few(4) have gotten bad, the last one will be my last time using them. The last 3 times we have not had anyone waiting for us, there are no men in signs, no area where they are stationed. When…

They arrived late to pick up Hotel -Airport Without advice, they make you share transportation when you pay the full fare The customer service telephones never answer…

Pésimo! El transfer llegó a buscarnos con 45 minutos de retraso!!! Incluso con el tráfico que hay ahora en Cancún tardamos más esperando que venga que en viaje. Falta de respeto y profesionalismo. Fueron recomendados x un hotel donde también radicamos queja para que cambien de empresa.

Not a trustworthy company, they will not refund cancellations. They make appearance that they are but despite months of emailing and promises to refund - no money is received. I would recommend visitors to Cancun to book airport-Hotel…

What a scam! I had pre-booked this airport pick-up via Volaris Transfers. There was a pleasant female agent who greeted me at the airport who was friendly and professional. Her manager Ivan was awful and rude. I had confirmation by email…