Club de Playa Ana y José (Tulum)

Llegamos muy emocionados por las reseñas del lugar pero sin duda, la mayor decepción de nuestras vacaciones, para empezar el servicio es pésimo y deja demasiado a desear, la comida insípida, fría, cara. Los precios demasiado inflados, el…

We paid for all inclusive. Customer Service was absolutely terrible and didn't accommodate/compensate for any of the issues that we had. The restaurant workers did not communicate very well with each other or us to understand our dietary…

We stopped by for an afternoon at the beach club. At the entrance was told it was a minimum spend of $500 pesos/ 50 USD each. The food and drinks were actually very delicious, especially the ceviche. The facilities are beautiful. We ended…

Well what can I say about this beautiful hotel. We were here for 4 days after our honeymoon roude trip. We had initially booked a room with a garden view. After we told them that it was our honeymoon we got an upgrade to the luna de miel…

Magical location. Quiet. No insane high volume music like other places. The guy who served us was so adorable and pro. We only came for a day at the beach. The bed is so comfortable and the food was extremely tasty. Totally recommend

We spent the whole day at their beach club. Service was excellent. Food delicious and the drinks kept flowing. Great setting. Beach view was amazing. Couldn’t ask for a better day

Tome la promo del day pass y solo una chica del personal fue súper amable conmigo muy empática.... pero realmente La atención es súper malísima por parte de todo el personal... Los meseros nunca me explicaron que podía pedir todo lo que…

Excelente servicio, toda una experiencia el alojamiento, la habitación estaba preciosa y me encantó la decoración, el personal super amable desde las recepcionistas hasta los del restaurante y porteros todos estan al pendiente si necesitas algo, lo recomiendo ampliamente para ir en pareja es super tranquilo y relajante.

The hotel was great and kept very clean the staff were very courteous. prices at Tulum beach are quite high so the full experience is well worth it and I would do that package again

Muy bien servico desde la hostes hasta el mesero en esa área siempre discriminan al turismo nacional cosa que en Ana y José no pasa te atienden por igual

Los precios son elevados como en cualquier otro Beach Club de la zona para lo que es. Sin embargo el personal hace de Ana y José una experiencia increíble. Rafael nos es estuvo atendiendo y en todo momento sus atenciones fueron excelentes.

We took the day at the beach club to relax, drink and eat. The vibe is very relaxing... The food was very good! Recommend the Grilled Caribbean Lobster...

DO NOT RECOMMEND.Horrible customer service. We tried to reschedule an already booked stay and…

I stayed here several days after having a horrible experience at papaya project (2 miles down the road). They made me feel welcomed here and the staff was great! I have nothing but great things to say about this place. The staff treated my…

The staff makes the resort special. Paulina stops by every day to be sure everything is going great. We tell her we have no complaints. She is so good that she seems to anticipate what you might need.…

Service was amazing; someone is taking care of you all the time. Rooms are beautiful. Food is excellent. There¿s loud music playing until 1am, and if your room is in the front part of the hotel, you¿ll hear it.

Muy caro y pésima atención. Comida horrible

Gorgeous resort with amazing food, quiet and relaxing. Don't be fooled by the continental breakfast included is fresh best l bread that's baked within an hour of being served. Fresh fruit, fresh squeeze oj. Clubs near by can be a bit loud but dies down around midnight.

Un lugar en resumidas palabras, listo para esperarte con la mejor atención, buenas vista al mar, servicio de calidad y sobre todo una comida que deja mucho el paladar feliz

Great beach club. We didn’t want a party vibe like Tantra or Taboo, so this was perfect. The food was really good and they were accommodating when the weather didn’t cooperate and we wanted to move by the pool. Damien and Rafael were excellent!

Si no quieres la fiesta interminable de Tulum, este es el lugar perfecto para relajarte en la playa, con buena bebida y buena comida.

A very nice place to stay, the breakfast is amazing, and all of the staff are attentive and kind. The location is fantastic, right on the beach. I would say that you are next to some very loud clubs so you might hear the faint sound of music in the distance at night.

Como beach club: $60 a $70 dolares por persona consumo mínimo para tenere camastro en la playa en semana santa, si consumes en el restaurante puedes usar la alberca y la playa (sin camastros sin sombra). La alberca sencilla. Los precios elevados $300 a $2500 por platillo. El servicio excelente. Agrego ticket para que vean costos

Really chill and enjoyable beach club. We preferred it with our baby over Le Zebra. It’s nice that there’s a pool because the waves were huge when we were there. The service was attentive and quick. Would go back.

Lugar perfecto para relajarse y gozar del mar y un delicioso menu con un chef superlativo....

Spent the day at the beach club at Ana y Jose and the drinks, food, and service were excellent. Although it was seaweed season (really sucks) the staff worked really hard to clean up a lot of it and I was still able to get in the water for…

What a great find! Our group had to pivot plans on a rainy day and were thrilled to find this place. A bit on the small side so space became tight once other people came but loved the sauna, aromatherapy shower, cold plunge pool, hot tub and outdoor space. Massage was wonderful!! Wish I could have had one every day!

Spent one day at the beach club. Very friendly staff, great options to relax in hummocks or loungers, calm music. Food was expensive but it’s expensive anywhere else at the beach in Tulum.…

Rolando, muchas gracias por la excelente atención! Ana y José; cuidar de este muchacho que muy buen anfitrión. Tienen un lugar hermoso y profesional!

I’ve traveled far across the globe and visited many different hotels in different countries, and I’m sad to say that this is by far the worst experience I’ve ever had a hotel. I stayed here for a week.…