Prisma Golf Cart Rentals (Isla Mujeres)

This place is a scam! Heard lots of recommendations from Facebook to book golf carts here because it is cheap $65/day. Golf cart does NOT come with a lock. Runs slower than other golf carts and is super old. Golf carts are poorly…

These people will attempt to scam you. Rented the cart and it did not come with a lock. Within an hour of renting it, it disappeared from the street where we parked it. We looked everywhere. Assumed someone drunkenly mistakenly took it late…

I personally wouldn't judge this place from the reviews. We were in and out fast with no b.s. The guy we dealt with was good. And the golf cart had no issues. Don't avoid this place because they have some bad reviews. I would be the first to make one over a bad experience, but we never had one. We had a fun time on the island!

Scammers. We reserved the cart in advance, paid, and got a confirmation code. Once we arrived, the guy told us he won’t have another cart for 2 hrs and blamed us for booking the cart online rather than dealing with them in person. When we…

HOT GARBAGE. EXPECT TO BE STRANDED! Where to begin? Just read the other reviews 1 star reviews. Golf carts are very old, maintained in barely running condition. We rented 2 carts and one worked OK…

Save yourself the trouble. The other reviews are accurate about this being a scam business.…

Do NOT RENT!! These people are shady they offered us a low price so we went for it. we got the carts in poor beat up condition but, they did run. We rented for the whole day but only drove around for about an hour and stopped so the family…

we got this through a timeshare and maybe that is why they were so rude, but then I heard them with other customers and they were just as bad. Shop around for rentals , they try to tell you they don't have golf carts available but can get you one if you pay $xx amount more. A scam. Be careful, shop around.

We rented a golf large golf cart for the first 2 days of our trip. Then we wanted to switch to a regular golf cart for the remainder of our 25 day stay in Isla Murjeres. The manager was not very pleasant to deal with. First he was…

Don't rent from this company. We rented three carts and had one cart die and we got stranded for an hour. They brought a new one and then that cart needed to be swapped. The head guy was rude as h... And talked smack when we came back to swap the cart. This company sucks. Do your self a favor and rent from another place.

Don't rent from here. The golf cart was slow and the steering was extremely difficult to maneuver. The parking brake did not work so we used a rock to make sure the cart did not roll away. I booked it online so no problem there. The problem…

I had good service. We rented golf cart for 10 day on day 5 we had a flat. Called prisma told them what happen within 20 mins they were there with another golf cart for us to use. Bravo on good customer service!!!!!! Well use them again. Also they are only about a block away from ferry terminal

Made a reservation several weeks before our trip. Confirmed the day prior and even told them what time we'll be arriving. When we got there, we were greeted with a lot of bad attitude to begin with from the start. They even had the print out of our reservation but we were told they had no carts for us. Complete waste of time.

Absolute worst experience I’ve ever had at Isla Mujeres. Completed a reservation 2 weeks before arriving to ensure we had a golf cart. After reading multiple reviews stating they do not honor reservations, I decided to email Jesus to make…

Waste of time! We made a reservation for an all day rental and when we arrived they said they had canceled our reservation WITHOUT TELLING US. No email, phone call, or anything. They claimed to have issued a refund but as of right now it has not been processed with our bank! Avoid!

The golf cart survived our 4 day rental and they probably are the cheapest on the island but fair warning the service is the worst. Treat you terribly and very slow.

We rented a golf cart for $35 an hour. It wasn’t a super pretty golf cart, but it got the job done. The guy we worked with was nice, quick, and not pushy. It’s a no frills rental, but it works!

We rented a car out for 2 hours, car was already scratched and damaged, the man barely glanced at the vuelve and claimed that we had damaged it as we were turning it in. Told us that “we wouldn’t wanna lend someone a broken car” All of the…

This company on Isla Mujeres Mexico, By far, the rudest, most unaccommodating, people and the equipment is old, broken, we had To push start our cart almost every we drove it. They did not even honor their reservations system and would not…

Rented golf carts here for several years. They always have the carts ready and gassed up and it perfect working order. I will always get golf carts from them. Jesus Contreras Bonilla responds fast to emails and is honest and fair with prices.

This is our 4th day here and we are stranded for the 3rd time with one of their terrible carts. First, on our first day, it was a cart that didn’t have working headlights, that we didn’t discover until we parked to watch the sun set and…

Got what we needed for the price. I secured 2 golf carts, they arrived with one and quickly resolved it. I did change drop off twice as we were a day late due to airline issues, so they threw that in my face when they were late for pick up…

Made reservations through a third party. Guy in office seemed to be confused but finally found our paper. I see why though since prices seem to be vary by who reserves. Our price was ok for what we saw being charged at other spots. Golf cart was ok. It was fast with a loud backfire lol and old look, but got us were we needed.

Had 2 carts break down. they replaced them but still inconvenient. The island has gotten so busy it seems cart maintenance cannot keep up. Staff was direct, to the point, and helped but not overly eager or quick to do so. Had to ask numerous times to get the cart I paid for online.

STAY AWAY…the Prisma representatives are thugs, they will do whatever it takes to get money from you, don’t let them ruin your vacation and do not fall for their lower prices online. Their Golf carts are the worst and slowest on the Island….total trash.

This place is a scam. I booked and paid for a large golf cart online on their website. When I got there to pick up my golf cart, the guy who worked the front told me he doesn’t have one for me and that the website is not working. I even…

Great guys, helpful and understanding. Good rates and considerate staff. If they don't have something for you that's because they care about the people who reserved in advance but still will do their best. Huge respect

Rented one of their golf carts online using their website the day before & when we went to go pick it up were told that if we wanted to rent online we should have booked more than a week I advance despite the website not saying that…

Can't recommend at all. We booked and paid a big 4 person cart in advance. When we got there they didn't have one for us. Despite we had received the confirmation that we had a valid…

So far not good Placed a reservation this morning and for 1130 on arrival no cart said had to wait an hour......not impressed…