Zen Spa Experience (Playa del Carmen)

Anna at Zen Spa is amazingly gifted when it comes to massage therapy. Best foot massage ever and I highly recommend this spa. The spa is a relaxing environment with soft music playing. I will definitely be returning for a foot massage with Anna. #ZenSpa #AnnaIsAwesome #FootMassage #GreatStaff

Great massage! Professional. Has several choices. The foot massage is also relaxing

I love their massage there, people very friendly!!

Zen Spa is one of the best in town. The two ladies who operate this business are friendly and courteous. Their massage skills are excellent. The business is always clean and smells pleasant. Linens are clean and smell fresh. I suffer from…

Zen spa is a very clean and calm and quiet atmosphere. The most relaxing Massage I have had . Very professional and attentive to the sore muscles. I went home very relaxed, had pain in my neck but when I went home pain was lifted . I would…

When I enter I was told to remove my shoes and put on some flip-flops that I didn’t know who had been wearing. I was uncomfortable about that. Then I was told I had to pay before I got the massage. Since I had no idea how much I would like…

The massage by Mei was awesome. This is a small family run business. Sometimes she may have to leave to do other things. You will still get your full time. The massage is worth it.

All around a good massage but at the end when I paid, the front desk DEMANDED a tip. I said no serval times because I had just paid a lot and they had already added on a “convenience fee” to my bill. Everything was fine until they tried to bully me into giving them a tip..

I have had many massages over the years but Mai gives the best massage I have ever had. I frequent Zen Spa on a regular basis and would advise anyone else who appreciates time to relax and get the kinks from the day, week or life work out to do so also

Treated my mom to a massage today, when she came out she was super confused. Come to find out, the massage therapist told her she HAD to tip $20 for the service. Very unprofessional and we will not be back. also it is illegal in Oklahoma to charge customers for a processing fee!!

My massage therapist did a great job

I was not satisfied with my massage. She came in the room and said "medium or hard?" I said "extra light." She proceeded to use medium to hard pressure and I ended up saying "ouch!" and "too hard" and "please be gentle" more than 8 times in…

Professional massage! My husband and I came here a few times, everytime they did good job. It's clean and nice, feel so relax! Love this place!

I came here about 4 months ago for a affordable prenatal massage and felt like I got fondled by the man who gave me my massage the whole time I left feeling extremely uncomfortable in my own skin after. DO NOT reccommend

Have been several times for the 60 and 90 minute massage. They are very thorough and good at getting knots out.

My masseuse was on the PHONE for half the time of my massage. Literally talking and booking appointments while massaging me..... this is supposed to be a relaxing time! This was extremely unprofessional and I will never return.

My husband scheduled an appointment for me, FOR MY BIRTHDAY and had an email confirmation and verbal confirmation over the phone for my appointment. When I showed up, no one had a clue that I had an appointment. They offered to reschedule but I have other things planned. I’m pretty disappointed.

My daughter and I got a full body massage and we both agreed it was the best we've had. Very professional. Thank you!

Not professional. Left room many times and talked with other employees, AND left the door partially open. Basically one level up from a nail salon. Actually BLEW HER NOSE SEVERAL TIMES!

It's good, but they do rush through the massage some times and make frequent stops to answer calls.